RDP Net Refund Policy
All accounts are billed in advance. The bill due on the 1st of each month pays for service for that month. Credit card payments are processed on the 25th of the preceding month to allow time to correct any problems with the processing (such as expired cards). Refunds are not given once payments are processed. Cancellation requests should be sent to cancel@rdpnet.com and will be processed as quickly as possible. Cancellations must be processed by the 25th of the month to guarantee that you will not be charged for service for the following month. Billing questions should be directed to accounting@rdpnet.com or 877-803-8042.